Tuesday, July 1, 2014
A Few Words from Soapbox Girl...
First let me say, I LOVE my customers and collectors! You make it possible for me to work from home and I am so thankful for that!
This is about something I've encountered different times over the years and would like your opinion. I try to stay positive and don't want to start a negative campaign here but let me explain something about artists / crafters and money. If they do what they do for fun and don't mind not covering or barely covering expenses... that's perfectly fine. I've done that in the past and was just thrilled someone actually wanted something I made. But, if an artist or crafts person is working at this for a full or part-time income, please don't expect them to discount their work as if it were a yard sale item --- they have bills, too! Asking an artist to knock off a good chunk of money (unless you are buying in bulk for wholesale or consignment for your shop) is like working 5 days a week and your boss saying they only want to pay you for 3 days.
Would that be acceptable?
I think a lot of individuals who do ask for discounts, don't think about that and hopefully we can educate them (in a nice way) so they understand --- we are a business and we have expenses such as materials and supplies, overhead costs, and gasp ---- an hourly wage! Having said all that, I do have scheduled sales from time to time and offer discounts, so I'm not saying discounts are never acceptable, there are always exceptions.
So, for those of you that have encountered this, how would you politely answer customers that want you to "give them a deal"? Your opinions are welcome but please keep comments positive and nice.
Okay... I'm stepping off my soapbox now. :)